Support
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Frequently asked questions
Does Brifta join my meeting?
No. Brifta records from your own PC by capturing your microphone and the audio your computer plays. Nothing shows up in the participant list.
Which meeting apps does it work with?
All of them. Brifta records what your computer hears and plays, so it is not tied to any particular meeting app.
Where are my files saved?
In the local folder you pick in Settings. Each meeting gets its own folder holding the audio, the transcript, and the summary.
Does Brifta work offline?
Recording and import do. Transcription, summaries, rewriting, and translation need an internet connection because they run on hosted AI providers.
Do I need an account to record?
No, but without a signed-in account each recording stops at 45 minutes and AI processing is not available.
How is processing time counted?
Against the length of the audio you submit. Short recordings under six minutes do not draw on your balance for the first ten of them.
What happens if I use more than my included hours?
Additional processing is charged per hour at your plan's rate. You can set a monthly cap on additional processing from your account.
Can I change or cancel my plan?
Yes, from the subscription page in your account. The effective date is shown before you confirm.
Which languages are supported?
The app and your account are available in English and Spanish. The language of a transcript or summary is chosen per meeting.
Still stuck?
Write to us with your Brifta version, what you were doing, and what happened. Please leave meeting content out unless we ask for it.